Writing effective business
Letters.
Without presuming to present the perfect,
one-and-only business letter, we will
nevertheless provide some hints on contents and cosmetics in this paragraph.
nevertheless provide some hints on contents and cosmetics in this paragraph.
Contents
Start your letter with the main message. Do not waste
too much time on introductions.
In the best
case, you only get a few seconds to draw someone's attention and to motivate
him
or her to read on. Give the reason for or the
background of your message. Tell the reader why you are approaching him or her.
applicable, the actions you intend to take.
Do not leave an open ending by saying things like,
"We look forward to your reaction" but
finish with a 'closed' statement: "We will,
phone you next Friday [give the date] to
discuss your feedback on this proposal".
Cosmetics
A Letter should make an impeccable impression. It should be neat, without typing errors.
Even to this day, business letters are only very occasionally written by hand. Having said
that, a brief, hand-written note to an existing business
relation can be functional in some
cases.
Its effect can be to emphasize the personal, and relaxed relationship between
the two
parties. However, serious, professional business correspondence is in type writing.
Here are some hints for
writing an effective business letter.
- · Use good quality, clear-white paper.
- · Personalize the letter and preferably address it to an individual, along with his or her correct title.
- · Double-check both the address and addressee.
- · Pack the whole message preferably onto one A4-size page, eliminating waste information.
- · Spell, out the benefit to the recipient in the heading of an introductory letter or offer
- · of a service/product [ the reason he or she should do business with you, your added value, your unique selling proposition ].
- · Use short sentences [max 15 words] and paragraphs.
- · Avoid overusing the words 'I' or 'we' in your letter.
- · Names and personal, words will make your message more active and lively.
- · Do not exaggerate and avoid attempts to be humorous.
- · Do not forget to state your name and function, and hand-sign with a firm signature .
- ·
- Consider sending a follow-up or reminder Letter after four weeks.
- · Follow-up by telephone within a week.
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